Website Support

Website Support Services for Multi-Location Brands Every location generates small changes

A new manager, adjusted holiday hours, phone number switch, store that moves across town. Individually trivial. Across thirty locations, a steady stream, and when they don't get made, these websites start contradicting your Google profiles.

Call (507) 291-2254 for a free audit of your current site.

This week's edits

A sample of what we handle

Holiday hours updated

Brainerd & Alexandria locations

Staff bio replaced

Duluth branch manager change

New location added

Site & profile created together

Send it over. We make the change on your site and flag for your profiles.
Every Month

What we do every month

Updates on a schedule

WordPress core, themes, and plugins. These are tested on a staging copy first so nothing breaks across live location pages.

Daily backups

Kept 30 days, so an unhelpful update stays a small fix rather than a major issue.

Security

Web application firewall plus daily malware scanning across the whole site.

24/7 monitoring

If the site goes down, we know before your locations start calling.

Monthly health checks

Speed, Core Web Vitals, and broken links, checked across the whole network.

Location data edits

Hours, staff, phone numbers, new openings, closures. Send them over and we make them.

Quality Assurance

The check that catches what many miss

Contact forms, actually tested

Every month, we test the contact forms on a rotating sample of your location pages and confirm the messages arrive at the correct branch. A form routing to a manager who left eight months ago looks healthy from the outside. Even if the page loads, forms submit, thank-you's appear, enquiries go nowhere.

Site and profile, kept in step

We also check that every location page still matches its Google profile. Drift between the two is the most common cause of visibility loss we see. This happens quietly, one uncoordinated edit at a time.

Plans

The difference is editing time

Every plan includes the same updates, backups, security, monitoring, and checks below.

Essentials

$180/mo
60 min content edits

Smaller networks with stable locations

Call (507) 291-2254

Premium

$680/mo
240 min content edits

Substantial networks with frequent changes

Call (507) 291-2254
Included on Every Plan
  • Scheduled updates & staging tests
  • Daily backups, firewall & malware scanning
  • 24/7 uptime monitoring
  • Monthly speed & broken-link checks
Seasonal Planning

Seasonal changes, handled ahead of time

Greater Minnesota businesses change hours more than most, and these are predictable.

Lakes-area locations

Hours shift with the season as cabin traffic and tourism fluctuates.

Ag-serving businesses

Different hours through planting and harvest, when your customers need you most.

North Shore tourism

Extended hours for fall colour, pulled back once the leaves fall.

We set those changes ahead of time across your profiles and your site, rather than fixing after a customer is met with a Closed sign and leaves a one-star review about it.

Frequently asked questions

Straight answers about how we keep your network current and covered.

Even a static site needs updates, backups, and security. That's how most small business sites are compromised, through outdated plugins found by automated scans rather than anyone targeting you.

But, multi-location sites are rarely as static as people assume. Count the hours changes, staff changes, and openings over the last year and it's usually more than expected.

Yes, and we do it often. We'll start with a free audit to see what condition it's in.

Occasionally, we discover a site that can't be safely maintained. Examples include a heavily customized theme with no update path. We'll tell you what it would take to make it maintainable rather than charging monthly against one we can't properly protect.

We'll tell you before you go over, not after. Extra time is billed at a rate you'll know in advance, or you can move up a plan.

Most networks find usage is lumpy. Heavy during an expansion or a rebrand, light the rest of the year.

Routine edits within one business day. Anything urgent like wrong hours during a holiday weekend, a closure that needs posting, a broken form gets addressed immediately.

You'll email a person who knows your network, not a ticket queue.

Both, if you're on a local SEO plan with us. Keeping the site and the profiles in step is the goal. Changes made in one place and not the other create exactly the inconsistency hurting you.

If you only take maintenance, we'll handle the site and flag the profile changes for your team.

Any time, no penalty. Your site, domain, and backups are yours, and we'll hand over everything.

No long contracts. No lock-in.

Start with a free audit

Call (507) 291-2254 and we'll tell you what condition your site is really in.

(507) 291-2254

No long contracts. No lock-in. Only clear data.